Passport App to Expedite Arrival of International Travelers at LAX

LOS ANGELES — U.S. Customs and Border Protection (CBP) and Los Angeles World Airports (LAWA) announced today the expansion of Mobile Passport Control (MPC) to LAX. With the addition of LAX, Mobile Passport Control is now available to U.S. citizens and Canadian visitors arriving at 23 major international airports. The Mobile Passport app has been downloaded 1 million times over the last two years.

Mobile Passport is the first authorized app to expedite a traveler’s arrival into the United States. Eligible travelers may voluntarily submit their passport information and answers to inspection-related questions to CBP via a smartphone or tablet app prior to arrival. Android and iPhone users can download the Mobile Passport app for free from the Google Play Store and Apple App Store.

“CBP is committed to improving the international travel experience by offering new and innovative technology to streamline the arrival process,” said Carlos C. Martel, CBP Director of Field Operations in Los Angeles. “Through our partnership with Los Angeles World Airports, travelers arriving at LAX will have another processing option to use that has been proven to reduce wait times without compromising our important border security mission.”

MPC currently offers U.S. citizens and Canadian visitors a more efficient in-person inspection between the CBP officer and the traveler upon arrival in the United States. Much like Automated Passport Control (APC) the app does not require pre-approval and is free to use. Travelers who successfully use the app will no longer have to complete a paper form or use an APC kiosk. As a result, travelers will experience shorter wait times, less congestion and faster processing.

“At Los Angeles World Airports, one of our strategic goals is to innovate for security, efficiency, and effectiveness, and the Mobile Passport Control app is a prime example of how we do this,” said Aura Moore, LAWA Deputy Executive Director and Chief Information Officer. “The introduction of the MPC app at LAX is another milestone in our work to enhance the guest experience and deliver a gold-standard airport, without compromising on safety or security. And thanks to the twelve new Wi-Fi access points we’ve installed in the customs area, travelers can be assured the infrastructure is in place to support this new tool.”

The process is efficient and secure, the information and answers to inspection-related questions are submitted directly to CBP via secure encryption protocols. The App streamlines the traveler inspection process and enables CBP officers to focus more on the inspection and less on administrative functions.

Information about Mobile Passport Control, including how to download the app, user eligibility and other frequently asked questions, is available on
CBP’s website offers rules and tips for clearing CBP inspection during travel to and from the United States.

By CBP: September 21, 2017